Fourth Quarter, Week Forty in the No Longer new Abnormal

We are entering the last quarter of 2024.  I feel like I’m rushing to accomplish what I had intended this year.  Some things take longer than others.  I had hoped I would have been able to promote my book more, but I had so much to learn.  And some of the promotion is not for me.  Given it isn’t what I had imagined, it’s important that I am grateful for what I could do.  I am grateful for all those who supported me and the book.  And, I am grateful for the lessons I’ve learned thus far, like the fact that I prefer smaller discussions to larger presentations.  And that I don’t enjoy marketing, nor have I ever enjoyed it.  Sharing something freely and needing to sell something are very different.  

I was in sales for a number of years in my teens and early twenties.  I started by working the cash register at my father’s shoe store.  I learned quickly that the description of a job and the job itself weren’t one in the same.  Being a cashier also meant vacuuming, stocking shoes, running lunch orders, and doing inventory.  I stayed in sales at local department stores, and when I came to New York City in 1981, I worked at Bloomingdales.  It was a glamorous store where I got to see many celebrities, imaging that this tentative connection had deep meaning for my hopes to be an actress.  I did love being there, though I was not so fond of the low pay.  But being in Manhattan and close to the theater district were enthralling.  It didn’t feel like sales, but more like sharing new discoveries.  

In the 80s, Bloomingdales was a hub of activity.  Andy Warhol walking through the store with his entourage was a regular occurrence.  Meeting Liza Minelli who was shopping with her sister, Lorna Luft, was not.  Waiting on Donald Sutherland was another highlight, finding his gentle demeanor as disarming in person as on the big screen.  I also loved the special international features and displays throughout the store that promoted fashion, art, films, food, and history from whatever country was being showcased.  So when I was passing through Bloomingdales yesterday it was nice to see that they were experiencing a renaissance.  Italy was having its moment at the flagship store.  I waxed nostalgic remembering the energy of those earlier years.  Glad to see the store, at least for this moment, has gone back to its roots.  

Now while I look back on the many fortunate experiences I’ve enjoyed, I will go into the last quarter of this year to create new memories.  I’ll enjoy seeing actors on stage exercising their craft rather than shopping on their time off.  I will slowly promote my book on my terms.  And, I will appreciate working as a psychotherapist with amazing individuals, rather than as a salesperson seeing others for brief encounters.  

Self-Care Tips:  

  • Review what you’ve accomplished or learned so far this year, while thinking of what you may plan for the next three months.  
  • Slow down when possible.  It allows us to enjoy the moment even while moving forward.  
  • Remember that joy comes from feeling your feelings no matter how hard that can be.  Joy is not denying hard feelings and topping them with forced happiness.  

A Day Trip Downtown, Week Thirty-Nine in the No Longer New Abnormal

I enjoyed one of the best New York City combinations this weekend, I made my way downtown to Gansevoort Street to see the traveling exhibit, The Great Elephant Migration, a large exhibit to support Asian Elephants in India in the Meatpacking District.  From there I stopped at the Whitney Museum to see a preview of a fabulous exhibit honoring Alvin Ailey.  Finally I stopped at Chelsea Markets for what I can only describe as a super delicious end to a wonderful day.  The halvah sundae at Seed & Mill is an amazing treat I discovered years ago and had yet to return before yesterday.  The entire experience was energizing and made me so happy.  

I can easily latch on to negative thinking if I am in the company of others’ upsets.  I wanted a nap, but instead I willfully walked across town to take the C subway to 14th Street to carve out this quintessentially New York City experience.  Though, the Great Elephant Migration will be coming to Miami and Los Angeles via Browning Montana. 

 https://thegreatelephantmigration.org  

These kinds of experiences make it a lot easier to take care of mundane tasks for the rest of the weekend.  And, though I post about special experiences my life, as well as most other lives, consist of mundane tasks.  That is not a bad thing.  When we appreciate how these tasks support our day to day the mundane can be the greatest self-care and care for others we provide.  Getting my laundry done, straightening up the apartment, walking Lucy, or stopping at the grocer gets me through my week.  And when there is an art exhibit or a new show in town those are simply the Halvah topping on the sundae.  

Self-Care Tips:

  • Breath in Ease, Breath out Stress.  Repeat. 
  • Rather than filling in your time with those who have become obligation relationships, see if you can set limits with them and find those with whom you can relax and be accepted for being yourself.
  • Turn on some music and dance.  Even one song can shift our energy.  

Good People, Weeek Thirty-Eight in the No Longer New Abnormal

During the pandemic I started listening to Glennon Doyle’s podcast.  I truly enjoy her honest and funny stories that entertain and invite us to challenge ourselves and grow.  I don’t have a direct quote, but she said at one point that when she started her podcast she spoke to each individual, understanding their importance, even when others were telling her she had to grow her audience.  I come back to that again and again as others in the publishing industry and related fields, give a hundred different ways to grow an audience.  These suggestions and tips require time, sometimes soft selling, and more often than not, money.  What is not mentioned is that bigger may be good for sales of my book, but it is not always better for me.  Helm

For example, I had a most wonderful experience this week.  My local Barnes & Noble was kind enough to host a reading of my book In the Time of Coronavirus, Reflecting on the Past to Create a Joyful Future.  It’s a smaller branch with limited space for a reading.  I posted on social media, but did not do a blitz campaign.   Larry, my husband, also, thoughtfully posted on Facebook.  I was hesitant to post more given the limited space.  Many people could not make it but were so caring to send well-wishes.  I came to the event, a bit nervous since I’m not a public speaker and tend to fumble when reading.  As it turned out each and every person who attended the intimate event was special to me.  It meant so much that they personally were there.  The questions were thoughtful, the response was supportive.  It was deeply gratifying to see and enjoy their company at something that meant a lot to me.  

An experience like that is rare.  I remember my dear friend, no longer with us, Michael DePrisco, who hosted an amazing 21st birthday party for me.  He went above and beyond to invite friends from my past and present.  He found a baker to create a special cake so I could enjoy it despite whatever crazy diet I was on for the moment. He hosted it at one of my favorite Philadelphia restaurants. The party was so special.  But I was stuck on friends who didn’t come.  It was hard to for me appreciate who was there.  I am so grateful that in the over forty years since then I could learn that what is in front of us is more important than what ideas we made up in our heads.  I’m sad that because I was stuck on those absent I was not as good a friend to Michael as he deserved.  

Each person who came to the book reading took time out of busy schedules.  They bought books, they gave their undivided attention when they could have been anywhere else.  I am so grateful for that level of kindness and generosity.  My book may never become a best seller.  Or, it may despite my lack of “building a platform.” But doing this reading and hearing responses has been an ongoing gift orfrecognizing the specialness in those I know and love.  

Self-Help Tips:

  • Close or cover one eye and notice what you see and what that perspective is.  Now switch eyes.  Notice the differences. What changes when you switch eyes?  Now look through both eyes.  See if you can recognize an expanded view.  
  • Take a moment following an interaction or a get-together.  What are you feeling?  What do you notice about yourself?  Sometimes we are not able to see who nourishes us, or what situations are best for us.  An interaction may be challenging, but we can feel empowered following the exchange. Conversely, we can think someone is “nice” but afterwards we are critical of ourselves or feel bad about ourselves in some way, indicating that person may not be as good for us as we had thought.  
  • By simply putting our forks or spoons down while tasting and chewing our food, we automatically slow down and create greater conscious dining.  
  • Pick up a signed copy of In the Time of Coronavirus at the Upper Eastside at Third Ave and 87th St.  Or, purchase it online for more than two hundred self-care tips and more. 

Not Okay, Week Thirty-Seven in the No Longer New Abnormal

It is good to be home.  I was so happy to see clients again, and I look forward to seeing the few I haven’t seen yet in the next weeks.  One of the self-care tips in last week’s post was my suggestion to complain.  And, that’s what I did this week.  I wrote letters to the various companies that provided less than adequate service.  I was not mean or disrespectful, but I did let them know that offering incentives rather than ignoring customers comments can build loyalty.  Delta Airlines was the only corporation who did their best to make up for their shortcomings.  Although they cannot give us back the time we lost or the experiences we weren’t able to enjoy, they contacted me on email and by phone to try to ensure they did what they could to ameliorate the situation .  I really appreciate that.  

I grew up working for my father’s business, a small shoe store in South Jersey.  During the busy seasons, back to school, the winter holidays, and Easter, the hours were long.  My father and his employees instilled in me the need to take good care of the customers.  The motto went, “the customer is always right.”  Sometimes they stretched that by bringing in shoes that were well worn insisting on a free new pair because of some recent issue with them.  I could not tell them that the life of the shoe was over.  My job was to make sure they left satisfied.  My father lost a lot of money thar way.  But he was a proud businessman, and he made sure that my customer service was impeccable.  That has stayed with me throughout my working life.  

I do get it wrong from time to time.  I’m sure I’ve said something or have behaved in a way that may have upset some.  I will own up to it when it’s relayed back to me.  So, I want to give businesses the benefit of the doubt by letting them know what didn’t work, what they can do to make it better, if that’s possible, and to let them know I will vote with my wallet.  I will give them repeat business if I matter as a customer.  And I will find another source of service if I they don’t do the right thing.  So many companies spend a great deal of their budget on promotion and sales.  They forget that giving good service on the back end is just as important.  I am glad I wrote the letters giving me a voice.  They may not want to hear it, but at least there’s a chance for change if I say something.  I hope to hear from one or more of the companies. If I don’t that’s okay, I did what I could and now I can let it go.  Hopefully no more letters have to be written in the future.  I am so appreciative when businesses and employees go above and beyond.  They make a lasting difference.  

Self-Care Tips:

  • When a business representative treats you poorly or ignores you, say something, whether in person, in an email, a letter or an online form.  Speak to the source.  Sometimes it’s human error, and sometimes someone isn’t suited for customer service.  But you deserve a voice in these interactions.  
  • Try to give others the benefit of the doubt.  Usually, people do not want to be unhappy.  Often, they aren’t aware how they come across.  When we give another the benefit of the doubt, we create space for change because we are not blaming them, which puts them on the defensive and perpetuates the negative cycle.  
  • It’s September, clean out your freezer.  Find what needs to be thrown away, what you forgot you had that can be a meal this week, and what you might want to restock.  

The Good and Frustrating Trip, Week Thirty-Six in the No Longer New Abnormal

Is there anything I can learn from the Rocky Mountains?  They are strong, ever present.  They are high and majestic.  They are stalwart.  We went on a trip to see the Canadian Rockies.  They are simply magnificent. Sadly, our journey was not.  Starting with an eight-hour delay to get to Vancouver, an over two-hour delay on first leg of our trip and a six-hour delay that cut into our time being able to view the Rockies, plus a three-hour delay coming home, our patience and hopes for the trip were continually challenged.  Then Larry got sick, which further cut into the pleasure we were seeking by getting away.  

Such is life, though.  It is rare that all goes well.  Can we go with the flow when the flow is closer to choppy waves?  Maybe not.  Nonetheless, there was so much to enjoy on the trip, most notable was the splendor of the landscape.  There is nothing like mountains to put our very existence into perspective.  So, I will leave you with what we did see, pictures from the land.  And I hope I can learn to stand like a mountain, changed by the seasons but holding steady.  

Self-Care Tips:

  • Stand in the Yoga Mountain Pose.  Stand tall making sure not to over extend, nor slouch, Simply be.
  • Take notice of natural processes rather than trying to place your will ahead of the circumstances at hand.  If that’s difficult, give yourself some grace.  And, if you’re able to do it, though it is great, and you can acknowledge it, do not over-congratulate yourself as if it’s better than anything else.  That takes away from the very experience.  
  • Complain.  We are often told it’s negative if we complain. But in productive complaining we move closer to letting go of any adverse circumstances.